Rude "agent" called me about Netflix issues
Namronorman
Contributor - Level 2

How do I file a formal complaint against an agent by the name of Joyce that called me via number 215-351-***4? The lady that spoke to me was very rude, refused to allow me to speak, and would not answer any of my questions. This is in regards to a BBB complaint I filed at the beginning of the month in regards to Verizon, Cogent, and Netflix.

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Re: Rude "agent" called me about Netflix issues
KaLin
Khoros Partner
Khoros Partner

I have made the forum administrator aware of this and she is escalating internally for you.

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Re: Rude "agent" called me about Netflix issues
Namronorman
Contributor - Level 2

@KaLin wrote:

I have made the forum administrator aware of this and she is escalating internally for you.


KaLin,

 

Any updates in regards to this?

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Re: Rude "agent" called me about Netflix issues
Namronorman
Contributor - Level 2

@Namronorman wrote:

@KaLin wrote:

I have made the forum administrator aware of this and she is escalating internally for you.


KaLin,

 

Any updates in regards to this?


Hello? I still haven't heard anything back on this.

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Re: Rude "agent" called me about Netflix issues
Namronorman
Contributor - Level 2

Please, tell me... can you give me an update on my complaint?

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