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SHP Error Code - Router already registered

SHP Error Code - Router already registered

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Contributor Peaches35
Contributor
Posts: 1
Registered: ‎03-04-2019
Message 1 of 2
(436 Views)

I keep getting this error code on my phone when I open the Fios App and touch Home Network Protection.  What is this and why is it happening and how do I get rid of it?

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Gold Contributor VII
Gold Contributor VII
Posts: 4,742
Registered: ‎10-18-2016
Message 2 of 2
(412 Views)

@Peaches35 wrote:

I keep getting this error code on my phone when I open the Fios App and touch Home Network Protection.  What is this and why is it happening and how do I get rid of it?


Call 1-800-VERIZON and ask for tech services they should be able to assist.

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