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SHP Error Code - Router already registered

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Contributor
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Registered: ‎03-04-2019

SHP Error Code - Router already registered

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I keep getting this error code on my phone when I open the Fios App and touch Home Network Protection.  What is this and why is it happening and how do I get rid of it?

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Platinum Contributor I
Platinum Contributor I
Posts: 5,158
Registered: ‎10-18-2016

Re: SHP Error Code - Router already registered

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@Peaches35 wrote:

I keep getting this error code on my phone when I open the Fios App and touch Home Network Protection.  What is this and why is it happening and how do I get rid of it?


Call 1-800-VERIZON and ask for tech services they should be able to assist.

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