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SIGNING ON TO MY VERIZON

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Contributor
Contributor
Posts: 1
Registered: ‎02-26-2018

SIGNING ON TO MY VERIZON

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Once I sign on to my verizon, I get error messages when I try to access my bill or see my verizon plan. Try to call Verizon, but could not stay on because it was over an hour wait. Did anybody have this problem?

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Gold Contributor VII
Gold Contributor VII
Posts: 4,994
Registered: ‎10-18-2016

Re: SIGNING ON TO MY VERIZON

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@clomba wrote:

Once I sign on to my verizon, I get error messages when I try to access my bill or see my verizon plan. Try to call Verizon, but could not stay on because it was over an hour wait. Did anybody have this problem?


Must be web portal problems day to pay invoices.

i would call 1-800-VERIZON and use the automated bill payment system. I believe there is a small charge to use it.

or you can download the Verizon Fios app from the Apple store or google play store and that has a bill payment option.

 

Good Luck

 

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Moderator Moderator
Moderator
Posts: 9,913
Registered: ‎03-18-2013

Re: SIGNING ON TO MY VERIZON

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This issue has been escalated to a Verizon agent.

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Employee Employee
Employee
Posts: 3,193
Registered: ‎04-10-2013

Re: SIGNING ON TO MY VERIZON

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Hello Clomba.  What error message are you receiving?  

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