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SSL certificate error

Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 1,948
Registered: ‎05-27-2010
Message 11 of 15

I believe Vz will have to fix this.   It's likely because the firmware in the Vz router recently started redirecting from HTTP to HTTPS secure connections and is using a self-signed certificate.   You can bypass this on a standard browser by clicking to accept (or in the "Advanced" section of a Chrome browser.   However, I don't believe there is a way to do this in the app.

Contributor BV57
Posts: 1
Registered: ‎07-24-2019
Message 12 of 15

Is everybody on this thread using and iPhone?   Apple has upgraded it's certificate trust policies on recent IOS releases.    Self-signed certificates and some less secure certificates are now a problem.    It is particularly a problem withe the IOS and OSX public betas

Contributor GriffH2OTown
Posts: 1
Registered: ‎07-24-2019
Message 13 of 15

Renew lease is not working for me yet.

Contributor Xconnect
Posts: 2
Registered: ‎08-25-2019
Message 14 of 15

Dame here, nothing seems to work. Renewed lease, restart phone, restart router. 

Contributor Maaarrkkk
Posts: 2
Registered: ‎10-10-2019
Message 15 of 15

I am also getting this error. I've rebooted the router, renewed the lease on 2.4 and 5, uninstalled/reinstalled the app and no luck. Tech support had me on hold and transferred back and forth for THREE HOURS with no resolution 

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