Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

SSL certificate error

Reply
lasagna
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,002
Registered: ‎05-27-2010

Re: SSL certificate error

Message 11 of 20
(1,641 Views)

I believe Vz will have to fix this.   It's likely because the firmware in the Vz router recently started redirecting from HTTP to HTTPS secure connections and is using a self-signed certificate.   You can bypass this on a standard browser by clicking to accept (or in the "Advanced" section of a Chrome browser.   However, I don't believe there is a way to do this in the app.

BV57
Contributor
Contributor
Posts: 1
Registered: ‎07-24-2019

Re: SSL certificate error

Message 12 of 20
(1,609 Views)

Is everybody on this thread using and iPhone?   Apple has upgraded it's certificate trust policies on recent IOS releases.    Self-signed certificates and some less secure certificates are now a problem.    It is particularly a problem withe the IOS and OSX public betas

GriffH2OTown
Contributor
Contributor
Posts: 1
Registered: ‎07-24-2019

Re: SSL certificate error

Message 13 of 20
(1,596 Views)

Renew lease is not working for me yet.

Xconnect
Contributor
Contributor
Posts: 3
Registered: ‎08-25-2019

Re: SSL certificate error

Message 14 of 20
(1,460 Views)

Dame here, nothing seems to work. Renewed lease, restart phone, restart router. 

Maaarrkkk
Contributor
Contributor
Posts: 2
Registered: ‎10-10-2019

Re: SSL certificate error

Message 15 of 20
(1,278 Views)

I am also getting this error. I've rebooted the router, renewed the lease on 2.4 and 5, uninstalled/reinstalled the app and no luck. Tech support had me on hold and transferred back and forth for THREE HOURS with no resolution 

Sugababytkd
Contributor
Contributor
Posts: 3
Registered: ‎10-29-2019

Re: SSL certificate error

Message 16 of 20
(1,165 Views)

I have tried this I'm getting nothing 

Sugababytkd
Contributor
Contributor
Posts: 3
Registered: ‎10-29-2019

Re: SSL certificate error

Message 17 of 20
(1,034 Views)

I have been dealing with this for months even received a new router and nothing. 

Sugababytkd
Contributor
Contributor
Posts: 3
Registered: ‎10-29-2019

Re: SSL certificate error

Message 18 of 20
(1,033 Views)

Been dealing with this for months even replaces router I'm so over it I'm thinking about leaving Fios. 

Xconnect
Contributor
Contributor
Posts: 3
Registered: ‎08-25-2019

Re: SSL certificate error

Message 19 of 20
(1,021 Views)

Same here, zero progress. I've contacted support several times, bounced around, they had me send an email to "expedited support". No response.

Ness7
Contributor
Contributor
Posts: 1
Registered: ‎02-08-2020

Re: SSL certificate error

Message 20 of 20
(827 Views)

I went into my settings on my phone , went to “WiFi” if you have any unsecured WiFi in your setting such as “ optimum WiFi” press the little blue circle with the “i “ in the middle and where It says “auto login” make sure that’s turned off... then try to go back to the Fios app. It worked for me. With a iPhone FYI 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.