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Security code- can't reset modem/wireless connection

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trendwatch
Contributor
Contributor
Posts: 4
Registered: ‎09-15-2008

Security code- can't reset modem/wireless connection

Message 1 of 5
(12,501 Views)
I don't know my security code. I tried resetting the modem but that did not work. If I want to use a laptop that was not originally set-up on the install I can't access the internet. Also, I am trying to set-up a wireless printer connection and that is also asking for the security key. Thanks
4 REPLIES 4
chartle
Nickel Contributor
Nickel Contributor
Posts: 34
Registered: ‎02-03-2009

Re: Security code- can't reset modem/wireless connection

Message 2 of 5
(12,486 Views)
On my router the wep key is on a sticker on the side of the router.
trendwatch
Contributor
Contributor
Posts: 4
Registered: ‎09-15-2008

Re: Security code- can't reset modem/wireless connection

Message 3 of 5
(12,474 Views)

The guy who installed system changed the code I think and I can't find that paper anywhere.

cjacobs001
Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008

Re: Security code- can't reset modem/wireless connection

Message 4 of 5
(12,433 Views)
If you reset the router it defaults to the passcode located on the sticker listed as the WEP key
cjacobs001
DzWR
Bronze Contributor II
Bronze Contributor II
Posts: 159
Registered: ‎03-13-2009

Re: Security code- can't reset modem/wireless connection

Message 5 of 5
(12,421 Views)

Yes, as long as the reset was done properly it should default back to the sticker.  Normally you have to hold in that button for about 10-15 seconds then release it for it to go through.  After the reset it the lights on the router flash then go off...then it boots up like normal.

 

 

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