I'm in the middle of transferring my Verizon Fios internet service (100/100, No Annual Contract) from one apartment to another. A little less than a year ago, I had Verizon Fios at my old apartment. During that time, I paid a $100 setup fee. I was told over the phone that since I'm moving into an apartment that is brand new, a tech is required to come out and I'm required to pay another $100 setup fee.
How can I get the $100 setup fee waived? Do I need to cancel my order and reorder online where the fee is waved? This will be twice in less than a year that I'm paying this fee...judging from the forum, this seems to be a reoccuring issue with subscribers.