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Single line outage

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Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎05-29-2010

Single line outage

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What phone number do I call to report a total FIOS outage on my service. Example: Fiber drop line down.

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Single line outage

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You can either do the click to chat at the bottom of the page where it says contact us. Or you can call 800 VERIZON. I like the contact us chat.

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Single line outage

Message 2 of 3
(551 Views)
You can either do the click to chat at the bottom of the page where it says contact us. Or you can call 800 VERIZON. I like the contact us chat.

View solution in original post

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Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎05-29-2010

Re: Single line outage

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(542 Views)

Thank you Hubrisnxs   === I see future need for the phone number. Obviously if my fiber is down I can't use the internet to report a problem. Thats why I wanted the number.

 

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