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Slow Internet connection\delete connections from my network MI424WR modem

Slow Internet connection\delete connections from my network MI424WR modem

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Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎06-18-2013
Message 1 of 3
(3,371 Views)

Hello,

 

I am a new FIOS customer and i been experiencing slow speeds at times and sometimes when i turn the computer on i have no connection. I have to use to Home agent or reboot the router in order to get an connection. i have a MI424WR model router. when i went into the router i found the following:

 

Ethernet:3 device(s)

Coax:8 device(s)

Wireless:3 device(s)

 

dell:
Connection Type:    
    Ethernet
IP-STB2:
Connection Type:    
    Coax
IP-STB1:
Connection Type:    
    Coax
IP-STB4:
Connection Type:    
    Coax
IP-STB5:
Connection Type:    
    Coax
new-host:
Connection Type:    
    Ethernet
IP-STB6:
Connection Type:    
    Coax
IP-STB3:
Connection Type:    
    Coax
IP-STB7:
Connection Type:    
    Coax
IP-STB6:
Connection Type:    
    Coax
new-host-2:
Connection Type:    
    Wireless
    Wii:
Connection Type:    
    Wireless

iPhone:
Connection Type:    
    Wireless
FPLWL12H21209:
Connection Type:    
    Ethernet

 

How can I get better speed on the internet and what can i delete from My network? Another question i have is how do you delete devices from the network? Thanks!

 

 

2 REPLIES 2
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Gold Contributor III
Gold Contributor III
Posts: 1,122
Registered: ‎12-04-2009

Lots of missing information here.

- What speed tier are you on?

- What speeds are you getting?

- Wired or wireless connection?

- Why do you want to delete devices from the router?  Their presence won't affect your speed.

- How many STBs do you actually have?  You shouldn't delete them since they need an internet connection for VOD and guide data.

 

BTW, the MI424-WR is a router, not a modem.

 

 

Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎06-18-2013

- What speed tier are you on? 75 mps

- What speeds are you getting?  84.17 download / 39.08 upload

- Wired or wireless connection? Wired

- Why do you want to delete devices from the router?  I wanted to delete so i have enough ip's to add another laptop. I tried to add a laptop last night and it said that the wireless connection is not avaiable but it was shown in network connections

- How many STBs do you actually have?  I have You shouldn't delete them since they need an internet connection for VOD and guide data. I have four boxes with built in dvr. I dont know if that answers the question.

 

I just wonder if i should leave the coax alone and can i add additional devices to the router.

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