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Slow Wireless Download Speeds

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Tsrodes
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Contributor
Posts: 3
Registered: ‎12-29-2013

Slow Wireless Download Speeds

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I have the upgraded 75/35 MB plan and they cannot even provide a decent wireless signal to my laptop. They were out to upgrade all the equipment recently. $215 per month and all I can get is 11MB down standing next to the router. They include a "G" router but I think they need to provide an N to get throughput to support basic household needs. You would think for $215 they would provide. I get better reliability on my ATT hotspot than their crap at my house. My sprint garage works as good as their Ethernet with wireless router

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Tsrodes
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Contributor
Posts: 3
Registered: ‎12-29-2013

Re: Slow Wireless Download Speeds

Message 2 of 6
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Ok. The subject should read Verizon Fios service sucks too. But maybe it is the customer service. 75Mb data speed until you use a verizon wireless router then it wont even support a single voip connection
viafax999
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Gold Contributor VII
Posts: 2,159
Registered: ‎11-10-2009

Re: Slow Wireless Download Speeds

Message 3 of 6
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They include a "G" router but I think they need to provide an N to get throughput to support basic household needs. 

 

Doubt that there would be any difference difference between an N and G router when you are standing next to the router.  You should test the speed with a wired connection as from what you are saying it would appear that that is what is defective.

 

VUser50
Bronze Contributor II
Bronze Contributor II
Posts: 119
Registered: ‎09-12-2013

Re: Slow Wireless Download Speeds

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Check with a wired connection and check that you are measuring Mbps and not MB/s. I did a quick conversion and that looks like it may be your error.

Tsrodes
Contributor
Contributor
Posts: 3
Registered: ‎12-29-2013

Re: Slow Wireless Download Speeds

Message 5 of 6
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Plugged into Ethernet I get 77mps. Issue is no more than 11 maps coming off wireless router
Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,580
Registered: ‎12-15-2010

Re: Slow Wireless Download Speeds

Message 6 of 6
(763 Views)

What router make and model do you have? If it's an ActionTec, what revision?

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