I have the upgraded 75/35 MB plan and they cannot even provide a decent wireless signal to my laptop. They were out to upgrade all the equipment recently. $215 per month and all I can get is 11MB down standing next to the router. They include a "G" router but I think they need to provide an N to get throughput to support basic household needs. You would think for $215 they would provide. I get better reliability on my ATT hotspot than their crap at my house. My sprint garage works as good as their Ethernet with wireless router
They include a "G" router but I think they need to provide an N to get throughput to support basic household needs.
Doubt that there would be any difference difference between an N and G router when you are standing next to the router. You should test the speed with a wired connection as from what you are saying it would appear that that is what is defective.