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Slow connection, Central NJ (August, 2011)
Not applicable
‎08-21-2011 12:45 PM

It started being slow a couple days ago.  I was wondering whether it was on my end or Verizon's.

I ran a Tracert to Verizon.net and pasted the results into a document, if that's needed.

Any ideas?  Thanks in advance.

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Re: Slow connection, Central NJ (August, 2011)
Panth3r
Enthusiast - Level 2
‎08-21-2011 02:05 PM

my connection has also gotten slow, netflix/youtube has to constantly buffer whenever i do anything now. ever since that storm started a couple days ago. 

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Re: Slow connection, Central NJ (August, 2011)
sweh1
Enthusiast - Level 2
‎08-21-2011 03:56 PM

I've also been seeing slowdowns for the 2 days (Bergen County).

Yesterday morning it was fine:

2011-08-20 08:05:04 (3.50 MB/s) - `/dev/null' saved [10485760/10485760]

During the day it was awful

2011-08-20 15:05:27 (387 KB/s) - `/dev/null' saved [10485760/10485760]

Overnight it got better

2011-08-21 02:50:04 (3.52 MB/s) - `/dev/null' saved [10485760/10485760]

This morning (starting 10am) it went bad again

2011-08-21 15:50:54 (194 KB/s) - `/dev/null' saved [10485760/10485760]

Currently 2011-08-21 18:51:10 (149 KB/s) - `/dev/null' saved [10485760/10485760] That's slower than DSL!

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Re: Slow connection, Central NJ (August, 2011)
smith6612
Community Leader
Community Leader
‎08-21-2011 04:12 PM
@sweh wrote:
Currently 2011-08-21 18:51:10 (149 KB/s) - `/dev/null' saved [10485760/10485760] That's slower than DSL!


My DSL won't even go that fast! 😮

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Re: Slow connection, Central NJ (August, 2011)
doropallo
Contributor - Level 1
‎08-21-2011 04:25 PM

I changed DNS servers on our router to Google's and it is much faster, 8.8.8.8 and 8.8.4.4.

http://code.google.com/speed/public-dns/

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Re: Slow connection, Central NJ (August, 2011)
sweh1
Enthusiast - Level 2
‎08-21-2011 04:46 PM

I run my own DNS servers.  The speed tests I posted were downloading large files, so DNS isn't relevant.

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Re: Slow connection, Central NJ (August, 2011)
sweh1
Enthusiast - Level 2
‎08-21-2011 05:25 PM

It looks like the problem may be on the Verizon backbone.

I stuck a 10Mbyte file on my server in Fremont, CA

Attempting to download it via wget:
2% [ ] 260,369 27.5K/s eta 6m 20s

Let's give up on that. Heh, let's try via IPv6
100%[======================================>] 10,485,760 2.99M/s in 4.0s


Let's try another server in New York
100%[======================================>] 10,485,760 1.01M/s in 10s

And via IP6:
100%[======================================>] 10,485,760 1.33M/s in 8.7s

That's very interesting. It seems to show the slowdown and delays are in Verizon's cross-country traffic and not in the local network. By going via IP6 I use HE's network to cross-country (I have a HE IPv6 tunnel) and with that I'm almost getting full speed.

Very interesting indeed... to my mind, anyway!
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Re: Slow connection, Central NJ (August, 2011)
ebanzuela
Enthusiast - Level 3
‎08-21-2011 05:50 PM

I am also experiencing slow downloads here in Jersey City NJ.  There are now many reports in DSLReports on this issue and is apparently not being acknowledged by Verizon tech support.  Hopefully we can get some traction here.

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Re: Slow connection, Central NJ (August, 2011)
mobilehavoc1
Enthusiast - Level 1
‎08-21-2011 06:21 PM

I'm also getting slow speeds and a traceroute to www.google.com or other sites show drops starting at what appears to be a newark router on the FiOS network. 

What the hell is Verizon doing about this? They should be troubleshooting this and fixing it rather than trying to say there's no issue. I've rebooted all my routers and downstream network devices from the ONT and I still have the issue. Nothing has changed otherwise config wise on my side.

Has anyone called and complained to Verizon?

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Re: Slow connection, Central NJ (August, 2011)
quicksilver1005
Enthusiast - Level 1
‎08-21-2011 06:59 PM

The issue is within the Verizon network as several customers I talked to are dropping packets causing the slow downs.  Tech support is barely reachable and is blaming the weather with a resolution time of 02:45pm, August 22, 2011 for this problem.

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