Slow speed with FIOS

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Contributor
Contributor
Posts: 1
Registered: ‎10-11-2012

Slow speed with FIOS

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Starting today, my FIOS internet speed is at the average 1.5Mbps for download.  I pay for the 50Mbps download plan and  I 've never seen my test speed this slow.  I did the test speed at the Verizon speedtest website.

 

Does anyone know of a planned maintenance that they're doing and somehow caused this?  I 'm really at a loss, because I trusted the 50Mbps download speed would be better than my old Comcast speed.  

 

Any advice is much appeciated.

 

 

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Slow speed with FIOS

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(369 Views)

that's highly unusual for it to be that slow.

 

Are you wired or wireless when connecting?

 

Rule out that it's a verizon problem first. 

Make sure you are hardwired

test at http://speedtest.verizon.net

click more details and post those results when you are done.

 

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