Slow speeds abound
yensid78
Newbie

For a few months now, I have noticed my connection speeds getting slower and slower and across multiple devices.  I use a Macbook Pro for streaming video and a Roku for streaming on my TV.  In the past I could always stream at HD qaulity, and over the last few months I have seen it getting worse and worse to where now I can't stream in HD at all anymore.  I have tried the optimizer.  Also my Roku is connected via a wired connection to the router so it can't be a wifi issue.  I of ourse have reset the router with no avail.  I have contacted verizon and all they seem to tell me is to reset the router and everything should be fine.

Any ideas on what else I could do or what I should do next?

Btw, I have tried multiple speeds tests and I get anywhere from 15 to 20 mbps download and 10 to 15 mbps upload.  I pay for 25/25.

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Re: Slow speeds abound
JOSEm441
Specialist - Level 2

Have you rebooted the ONT yet?

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