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My daughter just got time warner cable and her internet speeds are much faster than mine with fios. I am supposed to have the quantum, yet my upload speed is 3.89 mps. download speed is 11.67 mps and ping is 26 ms. The desktop is wired and turned off and I am on a laptop. nothing else is uploading or downloading in the house. Why is this so slow?
Thanks.
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Are speeds improved on the Wired network over Wireless (I'm assuming you are testing from Wireless at the moment)? What speed package do you pay for?
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You should download the In home agent, They have a WIFI Fix tool that does a very respectable job of fixing issues like that.
Download install and run it www.verizon.com/connect
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I posted a similar comment a couple days ag and if you look around you will see many others with the same question/comment. My conclusion is that Verizon has simply oversold the available bandwidth and during peak usage times theres just too many to see the promised speeds.