Okay I signed up for Triple Play special with some extra added channels and the 75/75 speed upgrade and oh a free tablet. First let me say you only get the so called free tablet if you sign up for a 2 year wireless agreement, so I don't know how you call this free for one thing I can't afford another bill right now and since I'm not big phone user it would do me no good anyway, so there goes the so called free tablet. I did get the promised channels but I'm still waiting on the faster speeds I had it at first but now I'm getting speeds like 25/20, called Verizon and after some time on the phone they finally decided to send a tech to my house, he was here for about an hour talking to another tech on the phone at the same time, he replaced the ONT and the router which is the newer one with the dual antennas and then they decided the problem was on they're end. Now here is where the story gets interesting I was told the problem would be fixed during the early morning down time hours, was it fixed NO and 4 days later all I keep getting is emails saying they're working on it and and give a new complition time. Now I recieve a phone call from Verizon telling me some others are also having a problem in my area and the problem should be fixed by around 3pm but guess what here comes another email update now saying it will be fixed at 9pm and I'll bet there will be another message later saying 3am. How long is this supposed to go on. First no free tablet and I can't even get the proper speeds, so far this upgrade is very disapointing, maybe the Grinch came down from Hook Mountain and stole all the internet speed.
