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Software Upgrade to allow SON

Software Upgrade to allow SON

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Contributor GRECON19
Contributor
Posts: 8
Registered: ‎06-14-2019
Message 1 of 3
(303 Views)

Hi I got an email that my WiFi software was upgraded allowing me to create an self-Organizing Network and to just go to the FIOS app - Internet then Self-Organizing Network and turn it on.  The problem is when I go to Internet on my app I get the message " service unavailabl please try again later", I've been getting this message for the last 24 hours, I even get the message when I try it online on my account.

Why isn't this working ?  

2 REPLIES 2
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Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,036
Registered: ‎06-24-2018
Message 2 of 3
(174 Views)

Make sure your FiOS app is up to date. You can also try uninstalling/reinstalling the app amd try again. If that doesn’t work login to the router directly at myfiosgatway.com and turn it on in advanced wireless settings. 

Contributor Danielle1
Contributor
Posts: 1
Registered: ‎08-14-2019
Message 3 of 3
(102 Views)

i DON'T EVEN SEE AN INTERNET OPTION.  WHERE IS THAT?

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