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Speed drastically reduced?

Posts: 1
Registered: ‎09-02-2012

Speed drastically reduced?

Message 1 of 2

For about a year now, I have been running off of Verizon FioS with 15/5mb (download/upload speed).  When I woke up today, I was suprised to see that my browser was running with minimal performance (pages loaded very slowly, videos off youtube took forever to buffer). At first I thought that maybe someone in the house was downloading something, as that usually cuts down my speed by half, but when I checked, nobody was on any computer. Next I thought it was some kind of virus so I let my antivirus scan my computer while I turned on the xbox for some video games. To my disappointment, all of my online games were running terribly slowly, and if I tried to communicate with people, the lag would get to my mic. This was obviously an issue with the internet and not a console.


I let it go for a couple hours, hoping that it would fix itself, and well, it did...for a moment. While I was browsing the web, my pages all of a sudden ran much quicker. I did a quick check on speedtest and found this result: Speedtest normal . So for a moment, I was happy. As I continued to browse through the web, my pages began to load very slowly once again. Not even five minutes later, this was the result of a Speedtest.

Should I be concerned, or do these speed "spikes" happen every so often? If it is unusual, then is there anything that I can do? Thank you for your time.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,562
Registered: ‎12-15-2010

Re: Speed drastically reduced?

Message 2 of 2

The spikes can happen every now and again if there is a router having problems or a major circuit went down for whatever reason, but it should never be consistent or happening on a regular basis. If it continues, ask Verizon to take a look at your circuit.

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