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Suspending fios internet

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Contributor
Contributor
Posts: 1
Registered: ‎10-31-2008

Suspending fios internet

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I am a fios internet subscriber. No tv , no bundles. Can I suspend my internet service for three months while I am away from my home? I do not want to terminate and renew. I just want to suspend and restart. And maintain same user id and profile.

 

Thanks

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Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008

Re: Suspending fios internet

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(8,850 Views)
Verizon does have a service called "vacation Status" whereby, at least on some types of accounts, they allow this to me done.  You have to determine a start date and an end date, I believe, but I have heard people say they have also come home early and\or called-in to Verizon earlier than the given date and had services turned back on.  Customer Support \ billing would be the place to start, I imagine.
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