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Switching from WiFi->Coax connection

Switching from WiFi->Coax connection

Contributor Bizall
Posts: 1
Registered: ‎03-26-2019
Message 1 of 4

My WiFi connection goes in and out. I connected a coax cable and it still is running off the WiFi connection. How do I disable  or choose which connection? I have selected okay on WiFi connection to switch....it reboots but still WiFi. 

Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 5,722
Registered: ‎09-24-2008
Message 2 of 4

When you said you changed this setting, where did you do it:


a) On your computer


b) An extender


c) In a NAT router



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Gold Contributor VII
Gold Contributor VII
Posts: 4,611
Registered: ‎10-18-2016
Message 3 of 4

This question is a little hard to understand.


you are using what router? Is your service ethernet or MOCA (coaxial) ? What is the speed of your internet? Do you have just internet only or tv and phone as well?

when you say turn off your wifi do you mean at the router? sign in with your master ID and password located on the router if verizon Quantum Gateway Router 

if using your own router verizon will not support it.


Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,517
Registered: ‎11-04-2008
Message 4 of 4

I assume you are refering to the new IPC?

If so, my understadning is that there is a setting to disable the wifi.
That will then default box to coax.

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