TRYING TO REGISTER FOR WI FI FROM Ipad
TomH121
Community Leader
Community Leader

This is what I just did:

1)      Logged in to VZ Acct.

2)      Services

3)      FIOS Internet

4)      Manage Services

5)      Internet Management

6)      Verizon Wi-Fi—Manage

7)      Find Wi Fi hotspots

😎      Eligible for Verizon Wi-Fi

9)      Register Now

10)  Accessing my Account…..

TROUBLESHOOTING

OPERATING SYSTEM NOT SUPPORTED

      Verizon Wi-Fi currently supports:

               Windows XP (32-bit only) Vista and Windows 7

in the light of ABOVE:,

1)      How do VZ customers who travel with iPad’s get FREE VZ hotspots at airports ?

2)      If Boingo.com is used can you “hook up” via them for FREE since we are eligible VZ Fios nternet customers ?

3)      PLEASE SHARE DEAILS OF HOW YOU DO IT.

 

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Re: TRYING TO REGISTER FOR WI FI FROM Ipad
somegirl
Champion - Level 3

You register for the Verizon WiFi account on a supported OS, then use the username and password that you set up to access the hotspots on your iPad.

Re: TRYING TO REGISTER FOR WI FI FROM Ipad
TomH121
Community Leader
Community Leader

I have been trying this for days now

Using Dell Latitude 6500

Windows XP  SP 3

Get to this point

my.verizon.com/central/portlets/wifi/submitWIFI.jsp?mode=registration

THEN:

System Error;

Due to technical difficulties.....

Error Code:  BLANK

Error Message: BLANK

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Re: TRYING TO REGISTER FOR WI FI FROM Ipad
armond_in_nj1
Master - Level 1

@TomH309 wrote:

... Windows XP  SP 3 ... Get to this point

 

my.verizon.com/central/portlets/wifi/submitWIFI.jsp?mode=registration

THEN:

 

System Error;

Due to technical difficulties.....

Error Code:  BLANK

 

Error Message: BLANK 


I cannot address the O/S issue, although I like "somegirl's" suggestion quite a bit.  I also have encountered the "registration ... tech difficulties ... etc." error pattern.  In my case the only solution was to wait it out, since it appeared to be a VZ issue on the server side.  I subsequently was able to complete the download and registration after one or two days.  BTW this happened on a fresh and very clean XP SP3 install.

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Re: TRYING TO REGISTER FOR WI FI FROM Ipad
TomH121
Community Leader
Community Leader

OK Armond 

Tnx for your input.

Will Start a log to see how long it takes me !!

73's for Now

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Re: TRYING TO REGISTER FOR WI FI FROM Ipad
TomH121
Community Leader
Community Leader

HEY ARMOND hERE IS THE LOG I PROMISED YOU:

 

Verizon Wi Fi Installation Log of attempts

 

This is Forum Posting that started the process after a statement that “registration” could only be done from Windows XP

Re: TRYING TO REGISTER FOR WI FI FROM Ipad

I have been trying this for days now

Using Dell Latitude 6500  Windows XP  SP 3  

Get  to this point this is program that gets downloaded:

VZ.WIFI_2013_2013_10_19_22_970fnwm.app(1).exe

 

THEN:

WHEN I RUN ABOVE PROGRAM

 

System Error

 

Due to technical difficulties, we are unable to process your request at this time. Please try again later.

Error Code:    BLANK

Error Message:  BLANK

 

Date                              Time                              Result

 

6-3-2013                       10:15 am                         System Error

6-7-2013                       9:40   am                         System Error

6-10-2013                     10:24 am                         System Error

                                                                                        

                 

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Re: TRYING TO REGISTER FOR WI FI FROM Ipad
somegirl
Champion - Level 3

@TomH309 wrote:

...this is program that gets downloaded:

VZ.WIFI_2013_2013_10_19_22_970fnwm.app(1).exe...


 I'm on a Windows 7 PC here, so I can't go fully through the process, but I do get a notification that the file has to be kept exactly where it saves to originally and not renamed.

It looks like the file you are opening is a duplicate, and your PC has appended the (1) to compensate. This could be causing issues. (No promises, I'm not familiar with the internal behavior of the software.)

Try deleting the install files you have (both of them) and downloading it again, maybe?

(As an aside, I would like to say that I think it's silly to only support an OS three iterations behind the current release. Not supporting 8 yet I can understand, but 7? There really should be support for that. It came out in 2009.)

Re: TRYING TO REGISTER FOR WI FI FROM Ipad
TomH121
Community Leader
Community Leader

  6-10-2013    1:20 pm                                                                                      

Deleted all downloads

started again

get to User ID and PWD screen for Wi Fi Registration

THEN

THIS PROGRAM CANNOT DISPLAY THE WEBPAGE    Website encountering problems

 

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Re: TRYING TO REGISTER FOR WI FI FROM Ipad
TomH121
Community Leader
Community Leader

UPDATE 

6-11-2013                      3:15 pm                          Got to User ID and PWD

                                                                                See notes below                                                                                       

Deleted all downloads

started again

get to User ID and PWD screen for Wi Fi Registration

THEN when I click NEXT it tells me that Button is disabled

THIS PROGRAM CANNOT DISPLAY THE WEBPAGE    Website encountering problems

 

HAS ANYBODY RECENTLY BEEN ABLE TO REGISTER FOR WiFi ?

Can you share a step by step of how it went for you ?

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Re: TRYING TO REGISTER FOR WI FI FROM Ipad
TomH121
Community Leader
Community Leader

UPDATE 

6-12-2013                      3:40 pm                          Got to User ID and PWD

                                                                                See notes below                                                                                       

Deleted all downloads

started again

get to User ID and PWD screen for Wi Fi Registration

THEN when I click NEXT it tells me that Button is disabled

THIS PROGRAM CANNOT DISPLAY THE WEBPAGE    Website encountering problems

 

HAS ANYBODY RECENTLY BEEN ABLE TO REGISTER FOR WiFi ?

Can you share a step by step of how it went for you ?

 

HOW DO YOU GET THE RIGHT "OFFICIAL" VZ  EMPLOYEE TO HELP WITH THIS PROBLEM ?

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