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TV and Phone working, but Internet down.

TV and Phone working, but Internet down.

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bbskeelz
Contributor
Message 1 of 2
(10,792 Views)

If there is an outage, shouldn't all 3 go out?  the Internet light on the router won't turn on.  tried the usual unplug, power down, restart methods.

 

Location is Farmingdale, NY.    Is there an outage due to the storm?

 

any input would be appreciated!

 

 

 

 

1 REPLY
Employee Emeritus
Employee Emeritus
Location: NJFSC
Message 2 of 2
(10,700 Views)

bbskeelz wrote:

If there is an outage, shouldn't all 3 go out?  the Internet light on the router won't turn on.  tried the usual unplug, power down, restart methods.

 

Location is Farmingdale, NY.    Is there an outage due to the storm?

 

any input would be appreciated!

 

 

 

 


bbskeelz,


I'm sorry to hear about your downtime.  Has service been restored yet?


Regards,

Chris

Christian
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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