Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

The Best Belong Together Deal - Dishonest Advertising

Posts: 1
Registered: ‎04-29-2019

The Best Belong Together Deal - Dishonest Advertising

Message 1 of 3

Pretty straightforward language in the advertising at

Every month, get $10 off your wireless bill and $10 off your Fios bill. Add Verizon Unlimited to a qualifying Fios Double or Triple Play with 100 Mbps or higher speeds and save every month. Save even more when you combine this offer with our smartphone deals.


So I have FIOS 100MBPs triple play and I just added Verizon Wireless unlimited for the first time. Now FIOS tells me that I have to upgrade to the Gigabit plan to get the deal.  I thought Verizon had turned a corner on customer service but now I can see they are just as dishonest as ever and don't care about their customers. I've been a FIOS triple play customer for over 10 years. What a shame.

Platinum Contributor II
Platinum Contributor II
Posts: 5,250
Registered: ‎10-18-2016

Re: The Best Belong Together Deal - Dishonest Advertising

Message 2 of 3


google your states attorney generals office and file a fraud complaint. Additionally contact the FCC at under their complaint link. You could also notify your states Public Utilities Commission or Public Service Commission of the situation.



Moderator Moderator
Posts: 10,637
Registered: ‎03-18-2013

Re: The Best Belong Together Deal - Dishonest Advertising

Message 3 of 3

Hi Jaded1,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.