Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

They cannot fix my high speed internet. Go back to cablevisions.

Reply
pagetrack
Contributor
Contributor
Posts: 1
Registered: ‎10-07-2013

They cannot fix my high speed internet. Go back to cablevisions.

Message 1 of 2
(336 Views)

Paying for the 75/35 will not go past 20/20 they sent someone over to look at it he changed the ont also sent me 2 routers and charged me $99.00 for it. The plan started less expensive than cablevision. I'm leaving this company buyer beware !!! I should never left cablevision.

1 REPLY 1
viafax999
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,159
Registered: ‎11-10-2009

Re: They cannot fix my high speed internet. Go back to cablevisions.

Message 2 of 2
(297 Views)

@pagetrack wrote:

Paying for the 75/35 will not go past 20/20 they sent someone over to look at it he changed the ont also sent me 2 routers and charged me $99.00 for it. The plan started less expensive than cablevision. I'm leaving this company buyer beware !!! I should never left cablevision.


Sounds like you are running the speed tests wirelessly with a 54-g connection.

If indeed you are getting the stated speeds on a wired connection you should persevere with Verizon.  They give you any explanation why and what the $99 charge was for?  Sounds like they possibly charged you for a new Rev I hi-speed router.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.