Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

This is ridiculous. 60 mb down / 36 mb up wired, 4 mb down/4mb up wireless

Reply
Highlighted
Contributor
Contributor
Posts: 6
Registered: ‎10-12-2012

This is ridiculous. 60 mb down / 36 mb up wired, 4 mb down/4mb up wireless

Message 1 of 9
(1,601 Views)



Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 3.38Mb/s
running 10s inbound test (server to client) . . . . . . 3.53Mb/s
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says [CENSORED(lol)] but Client says [192.168.1.14]

 

 

 

What is happening? Wired I got 68 mb down at peak and average 58 down and 30-34 up. About 2 hrs ago I called customer service, and moved my laptop right next to the router. I got 20 mb/s. They said it was normal, and that there might be tons of wireless interference.  Now suddenly it has decreased after running the FiOS optimizer down to this speed.

What's going on?

8 REPLIES 8
Highlighted
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: This is ridiculous. 60 mb down / 36 mb up wired, 4 mb down/4mb up wireless

Message 2 of 9
(1,584 Views)

Important question is, which Verizon Revision did you get.   Look at the service tag and it will say Actiontec MI424 Rev __

 

 

The wireless interference might be true, usually you can change the wireless channels in the router.  

 

Access the router by going to http://192.168.1.1  username is admin and the password is most likely is the serial number on your router for revisions A-F   (under the UPC Bar code and it is case sensitive)

 

Once your in, click on wireless, and then click on basic security, and the channels are item number 3.   

 

You have to experiment here.  Try channel 1 first and put a checkmark for keep settings even after reboot. and hit apply.  

 

Changes are immediate, so immediately test it and see if it's better.

 

If it's not then do the same using channels 6 and also 11.  It's not recommended to do the other channels.  

 

Let us know what happens. 

Highlighted
Contributor
Contributor
Posts: 6
Registered: ‎10-12-2012

Re: This is ridiculous. 60 mb down / 36 mb up wired, 4 mb down/4mb up wireless

Message 3 of 9
(1,576 Views)

I went through all the channels already, and I have rev E.

Highlighted
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: This is ridiculous. 60 mb down / 36 mb up wired, 4 mb down/4mb up wireless

Message 4 of 9
(1,563 Views)

download the program InSSIDer and see how saturated the 2.4 ghz range is, and your sollution might be that you need a 5ghz router instead if it's saturated.   

 

it will also tell you how many people are on each channel and you can pin point where you need to be on those channels. 

 

You may also want to consider getting the new verizon router, it's Wireless N which is a stronger signal, but it's out of pocket, about 79.99.  

 

Verizon will replace a faulty router with a like for like exchange, so if you think it's a bad router, then drop by one of the stores and exchange it.  

 

other than that, you may also want to think about moving the router.  Most FiOS users are coax enabled internet, which means you can move it into any room in your house that has a fios tv box.   Just get a 2 way tv splitter rated 5-1000mhz or better, and you are all set.

 

OPTWIFI.JPGOPTWIFI2.jpg

Highlighted
Contributor
Contributor
Posts: 6
Registered: ‎10-12-2012

Re: This is ridiculous. 60 mb down / 36 mb up wired, 4 mb down/4mb up wireless

Message 5 of 9
(1,547 Views)


Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 21.78Mb/s
running 10s inbound test (server to client) . . . . . . 3.93Mb/s

------ Client System Details ------
OS data: Name = Windows 7, Architecture = x86, Version = 6.1
Java data: Vendor = Oracle Corporation, Version = 1.7.0_07

------ Web100 Detailed Analysis ------
Client Receive Window detected at 17424 bytes.
45 Mbps T3/DS3 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 25.95 msec; the Packet size = 1452 Bytes; and 
There were 20 packets retransmitted, 127 duplicate acks received, and 138 SACK blocks received
The connection was idle 0 seconds (0%) of the time
This connection is receiver limited 45.12% of the time.
Increasing the the client's receive buffer (17.0 KB) will improve performance
This connection is sender limited 28.54% of the time.
This connection is network limited 26.33% of the time.

Web100 reports TCP negotiated the optional Performance Settings to: 
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says {edited for privacy}but Client says [192.168.1.14]

 

 

I think we got something here. What is this?

Highlighted
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: This is ridiculous. 60 mb down / 36 mb up wired, 4 mb down/4mb up wireless

Message 6 of 9
(1,538 Views)

that is looking a lot better,  20 is about what I would expect out of that revision router,  I think you could probably do better on the upload if you optimized.   When you optimize using verizons optimizer it optimizes the active connection, so if you optmized while hardwired, that is what it optimized.  It didn't do your wireless.   Do you wanna try the optimizer while connected wireless see if the upload gets better?

 

 

http://my.verizon.com/micro/speedoptimizer/fios/NonIE/Default.aspx

]

 

Did you do anything different?

Highlighted
Contributor
Contributor
Posts: 6
Registered: ‎10-12-2012

Re: This is ridiculous. 60 mb down / 36 mb up wired, 4 mb down/4mb up wireless

Message 7 of 9
(1,535 Views)

I optimized while it was wireless. In addition, the 20 is my upload speed, not my download speed. Right now I'm running on channel 3. Channel 1 and 6 and 11 and everything is just as slow.

Highlighted
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: This is ridiculous. 60 mb down / 36 mb up wired, 4 mb down/4mb up wireless

Message 8 of 9
(1,462 Views)

well this stands out to me.

 

 

"Increasing the the client's receive buffer (17.0 KB) will improve performance"

 

So client being your PC and receive sounds like download to me.  

 

the 17k number is kinda low  my receive window is 1045440 on my pc.

 

If the verizon optimizer isn't increasing that, I wonder if you have windows 7 and if you right clicked and hit run as administrator before opening Internet explorer.

 

If you did, then try a different optimizer, like the one at http://www.speedguide.net/downloads.php

 

After downloading it to your desktop or somewhere on your PC, make sure to right click and hit run as administator.  

Highlighted
Contributor
Contributor
Posts: 6
Registered: ‎10-12-2012

Re: This is ridiculous. 60 mb down / 36 mb up wired, 4 mb down/4mb up wireless

Message 9 of 9
(1,429 Views)

Very weird. It seems to have fixed itself overnight.

 


Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 20.63Mb/s
running 10s inbound test (server to client) . . . . . . 25.82Mb/s

------ Client System Details ------
OS data: Name = Windows 7, Architecture = x86, Version = 6.1
Java data: Vendor = Oracle Corporation, Version = 1.7.0_07

------ Web100 Detailed Analysis ------
Client Receive Window detected at 233772 bytes.
45 Mbps T3/DS3 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 54.6 msec; the Packet size = 1452 Bytes; and 
No packet loss - but packets arrived out-of-order 0.01% of the time
This connection is receiver limited 31.05% of the time.
This connection is sender limited 64.57% of the time.
This connection is network limited 4.38% of the time.

Web100 reports TCP negotiated the optional Performance Settings to: 
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says{edited for privacy}] but Client says [192.168.1.14]

 

 

 

 

Any idea what is going on? Can you analyze what the above means again?

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.