I just upgraded to FIOS Ulitmate only to find out that it will not be installed until August 8, 2014 almost a month from now..!!! When I spoke to online chat person, they could not help. This is not a good business practice to be a month to upgrade a service. What if I was a new customer?? They would not buy the service. There was no memtion of this when I talked to the person about the upgrade which is certainly a "bait and switch" tactic to not fully disclose that it will be a VERY LONG time to get new upgrades installed. I think it is all automatic anyway. I dont think a technician comes to home to do this. WHAT IS THE PROBLEM, VERIZON. I will certainly tell EVERYONE I know about this issue for sure.
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