Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Trouble connnecting my desktop pc after move

Posts: 1
Registered: ‎09-02-2015

Trouble connnecting my desktop pc after move

Message 1 of 2

I just moved and in both places I have used Verizon FIOS. I tried connecting using the new Network name and password, but it doesn't work. I did notice that a network name comes up "Other Network" that appears to have the same strength as the one I'm trying to connect to. I know this because I am able to connect with my laptop. I've tried to connect using that one and also a new network profile I created. I've tried unchecking the ip4v device. I don't understand what I could be doing wrong. Please help.

Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,159
Registered: ‎11-10-2009

Re: Trouble connnecting my desktop pc after move

Message 2 of 2

Not sure what you mean but am guessing by the fact that you say your laptop connects that you mean the wifi connection isn't working.

Seeing as your laptop connects OK then log on to the router admin pages and setup the wifi the way you want it with an ssid and password of your choice.  Then on your other devices tell them to forget the old known network and search for new network and use the new passowrd you set up

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title