Trouble hooking up a second computer

doodad98 · ‎10-20-2009

Hello,

I am trying to hook-up a second computer onto the FIOS router via wire. The computer is a Dell that was previously used in another home with a DSL link. The network is configured to automatically get a new IP address but it still retains the old address. I tried ipconfig /release and then ipconfig /renew. When I used ipconfig /renew I got a timeout error that said it was "unable to contact your DHCP server" I have tried multiple ports on the router, including swapping ports with this computer that obviously works. Any suggestions?

Donald_Linbin · ‎10-01-2009

uninstall and reinstall the ethernet card and that should fix it.

VZ_Brett · ‎09-08-2009

doodad98..Make sure in network connections that all LAN properties are to obtain IP automatically along with obtains DNS automatically. Also check internet explorer then under tools/ internet options/ connections make sure never dial a connection is checked & then under LAN settings tab that automatically detect settings is checked. let us know. Also when you do a ipconfig from dos prompt what is the IP address your getting and are you able to ping the default gateway?

Brett
Verizon Telecom
Fiber Solution Center

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