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Trouble keeping connection on wireless printer

Trouble keeping connection on wireless printer

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maier748
Contributor
Device: macbook pro
Plan: verizon fios
Location: Hillsboro, Oregon
Message 1 of 5
(4,805 Views)

I just purchased a HP wireless all in one printer/scanner.  I have it connected to the network, but the router cannot find the printer after it goes to power saver.  I have to reset the wireless connection every time I wish to print.  I have an actiontec m1424wk router and I run a mac powerbook.  The computer connection is fine, but the printer is giving me fits.

 

I appreciate any and all ideas.

4 REPLIES
Gold Contributor II
Gold Contributor II
Device: Chromecast Roku TV
Plan: Digital Voice, 75/75
Location: Westford MA
Message 2 of 5
(4,782 Views)

maier748 wrote:

I just purchased a HP wireless all in one printer/scanner.  I have it connected to the network, but the router cannot find the printer after it goes to power saver.  I have to reset the wireless connection every time I wish to print.  I have an actiontec m1424wk router and I run a mac powerbook.  The computer connection is fine, but the printer is giving me fits.

 

I appreciate any and all ideas.


 

Which printer is it?

You need to enable Wake On Lan (WOL) support if it has it.  Alternatively you may have to disable power save mode.

 

maier748
Contributor
Device: macbook pro
Plan: verizon fios
Location: Hillsboro, Oregon
Message 3 of 5
(4,750 Views)

Thank you for your reply.  The printer in question is the Hp 6500 wireless ALL IN ONE.  I subscribe to Fios, and I am beginning to think it may be the router.

 

Thanks again.

Gold Contributor II
Gold Contributor II
Device: Chromecast Roku TV
Plan: Digital Voice, 75/75
Location: Westford MA
Message 4 of 5
(4,708 Views)

Many reports of similar issues with HP printers.  General consensus on a fix appears to be to assign the printer a ststic IP address.  Make sure the static address is not in the router assigned dhcp range.

 

MamaZappa
Contributor
Message 5 of 5
(4,156 Views)

I'm having the same problem. Static IP hasn't solved it, and the HP6500 doesn't appear to have a way to disable power save mode nor a Wake On LAN feature. Appears to be a very badly designed product from HP.

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