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Trouble reaching websites

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Cang_Household
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 853
Registered: ‎09-06-2020

Re: Trouble reaching websites

Message 11 of 13
(259 Views)

The "first part" just explains that you can configure static DNS servers at both the host and the router level.

 

The router does have a firewall. It is a kind of primitive one though. It only blocks all inbound traffic (except ICMP Ping Echo) by default. Enterprise-grade security routers support more firewall features. This being said, I doubt the firewall at the router is causing the issue. You mentioned that you do have anti-malware software running on your device. I am wondering whether the anti-malware is blocking your connection. Can you disable the anti-malware temporarily and test those websites again?

merlin96
Bronze Contributor I
Bronze Contributor I
Posts: 56
Registered: ‎11-06-2010

Re: Trouble reaching websites

Message 12 of 13
(253 Views)

I already tried turning off my Norton Firewall and that didn't fix the problem.  Is there something else I should have done?  

 

thanks.

merlin96
Bronze Contributor I
Bronze Contributor I
Posts: 56
Registered: ‎11-06-2010

Re: Trouble reaching websites

Message 13 of 13
(1,110 Views)

Hi.  I wanted to follow up to say that I am now able to log on again on my laptop and tablet.  I guess the problem was on the website site despite what I was told.  Thank you for your help.

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