The "first part" just explains that you can configure static DNS servers at both the host and the router level.
The router does have a firewall. It is a kind of primitive one though. It only blocks all inbound traffic (except ICMP Ping Echo) by default. Enterprise-grade security routers support more firewall features. This being said, I doubt the firewall at the router is causing the issue. You mentioned that you do have anti-malware software running on your device. I am wondering whether the anti-malware is blocking your connection. Can you disable the anti-malware temporarily and test those websites again?
I already tried turning off my Norton Firewall and that didn't fix the problem. Is there something else I should have done?
thanks.
Hi. I wanted to follow up to say that I am now able to log on again on my laptop and tablet. I guess the problem was on the website site despite what I was told. Thank you for your help.
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