Re: Trouble using Cisco IP Communicator
JoshK2
Enthusiast - Level 2

Just tested my IP phone a few minutes ago and it's WORKING.  Just like that.  So I went into my router config and confirmed that Verizon pushed a firmware upgrade a few weeks ago.  I guess that explains it.  Despite their denials, the problem was due to something in the previous firmware version.

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Re: Trouble using Cisco IP Communicator
db909
Contributor - Level 3

Ok, I'll bite, what did you do for the last 4 months?

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Re: Trouble using Cisco IP Communicator
JoshK2
Enthusiast - Level 2

Do you mean what steps did I take to try to isolate/resolve the issue or how did I get around the problem?

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Re: Trouble using Cisco IP Communicator
JoshK2
Enthusiast - Level 2

Update -- a few weeks ago my IP Communicator started working again.  Just like that.  I went into my router settings and confirmed that a firmware upgrade was pushed right before the software started working again.  I'd say that confirms that the previous version of the router firmware was blocking packets, despite Verizon insisting they weren't blocking anything.

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