×

Switch Account

Trying to access my Verizon Account to get into the router preferences

Trying to access my Verizon Account to get into the router preferences

Reply
Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 4,437
Registered: ‎12-16-2012
Message 11 of 11
(1,258 Views)

@bd900 wrote:

Prior to Verizon in home agent you could use the user name admin and password "admin" or "password" to directly access your fios router. This changed with the introduction of "In Home Agent" program. You now must create a new password using the "In Home Agent" program and then use that password to access your router. The user name will remain admin.


You do not have to use in home agent.  Many of us refuse to even install it.

 

After a reset your password is either

  • password that is printed on the label
  • "password"
  • not set and you are prompted to set it
  • Some say it can also be the serial number of the router.  I have never seen this on a reset although it is what they changed it to for those routers that used to have "password' or "password1" after they were initially installed
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.



Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.