Someone on the Star Wars forums said they had a Verizon rep release and renew their IP from the server side and that fixed their issue...going to ask them to do the same
Tried lowering my MTU but was greeted by an elevation restriction..how can i elevate through the command line?
I had Verizon release and renew my public IP and all is well..
I have been on 4 chat sessions starting yesterday morning. Just got off another chat session about an hour ago.
They have rebooted my router, reset my ip and changed dns addresses. Yesterday, I couldn't reach linkedin, stackoverflow download.cnet.com among others. I could reach youtube, but the videos wouldn't play. The problem seems intermittent.
Today, I couldn't access my Yahoo email, until I could. Meaning, it didn't work and then all of a sudden, it did.
I tried the trick with MTU, but the ping command that wasn't supposed to work, worked for me. Go figure.
The cat rep took control of my box, did a few tracert's and said the problem is not with Verizon and refused to do anything. He said on the tracert he could see that the trace was stopping at the 10th hop (69.164.36.16) and Verizon's network ended at the 7th hop. Nothing he could do, but do have a great day. If there is a Verizon rep reading these could you please help me.
I have been patient and polite, to no avail. I am still experiencing problems and Verizon is not stepping up to fix it. They are blamining it on ip 69.164.36.16, at this point. I am a software guy, but not a network guy so I don't know if that is a reasonable explanation. Could someone weigh in on this?
Thanks.
Another weird data point. I can't connect to wfaa.com on my wired pc. I do a tracert and it seems to connect and return normally. I can connect to wffa.com on my samsung galaxy s4 connected wirelessly thru my the same router. I don't understand this at all.
It also turns out youtube videos will play, but exceedingly slow. It might take 5 minutes for a video to start.
I'm in Dallas and also have been having trouble with the following sites:
Friends here in Dallas have been having problems with http://packagist.org as well, but I could load it fine.
I tried the MTU fix on my router by testing with ping. I lowered the MTU from 1500 to 1496. 1500 has worked for years.
Verizon, predictably, was no help at all. Traceroutes out of their network so they assume I'm a **bleep**. Even though it stopped working on all my xboxes, hardwired computers, laptops, chromebook, phones, tablets, and chromecasts.
The MTU fix appears to be working so far.
Anyone wanting to try this:
My Network -> Network Connections -> Broadband Connection -> Configure Connection
Adjust MTU to manual and set it to 1496. See if it solves your issues. Thanks laurin1.
Adjusting the MTU to 1496 seems to have eliminated (or most likely, worked around) the problem for me.
Was having the same issues connecting to certain sites (cnbc, stackoverflow, etc). No problems since adjusting the MTU.
Thanks to the posts here that identified the MTU change as a potential workaround. And thanks to cbenard for the clear pointer on how to make the change on the router (my initial test was changing the MTU setting on my wireless network setting for my laptop - MacBookPro).
I'm right there with you, Philip.
I just got done with online chat support where they released and renewed my IP and I was supposed to get a call from them within "15-20" minutes but that was an hour ago. Had no internet connection so I reset the router myself. There's a bigger issue here and I sure hope it has nothing to do with the recent net neutrality ruling.
I have no access to any Apple iCloud services, whether it's for mail or iTunes Match.
I keep finding random sites that I can't connect to, but here are some to just name a few:
If I do a traceroute for any of those they come back like this:
Traceroute has started…
traceroute: unknown host http://stackoverflow.com
This needs to be fixed as some of these sites I rely heavily on for work. Without finishing work, I don't get paid. Don't get paid I can't continue to pay Verizon for a service that doesn't work! Haha. Quite the conundrum.
-James
**UPDATE**
Now this is weird. I had tried lowering the MTU yesterday and it didn't work, but now it does. Thanks to everyone who posted that workaround (even if it didn't work for me at first)
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