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Unable to clear the schedule for a blocked device?

Unable to clear the schedule for a blocked device?

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Contributor seriously1xe
Contributor
Posts: 5
Registered: ‎06-08-2019
Message 1 of 3
(313 Views)

I have an android device that I cannot get removed from my router.

 

This means I am paying for internet that I cannot use?

 

When I click 'clear schedule' I get the following error?

https://www.verizon.com/fqg/members/newdevicesandparental

Sorry! unable to create schedule, Date and Time not selected properly.

2 REPLIES 2
Gold Contributor VII
Gold Contributor VII
Posts: 4,609
Registered: ‎10-18-2016
Message 2 of 3
(302 Views)

@seriously1xe wrote:

I have an android device that I cannot get removed from my router.

 

This means I am paying for internet that I cannot use?

 

When I click 'clear schedule' I get the following error?

https://www.verizon.com/fqg/members/newdevicesandparental

Sorry! unable to create schedule, Date and Time not selected properly.


You are not paying for internet simply because your android device is connected to your routers wifi broadcast. Go into the wifi settings and select “forget network” and you won’t be on it any longer.

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,517
Registered: ‎11-04-2008
Message 3 of 3
(287 Views)

What model router do you have?

Have you tried changing the times?

Maybe may start and stop 1 minute apart.

That would only block for 1 minute.

Worst case, factory reset the router.

That would claer everything out.

This is not terrible unless you have quite a bit of customization.


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