Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

Unsubscribe to Advanced Parental Controls FIOS App

Reply
RedBirdOBX
Contributor
Contributor
Posts: 2
Registered: ‎02-11-2019

Unsubscribe to Advanced Parental Controls FIOS App

Message 1 of 7
(2,389 Views)

I'm hoping someone can help here and I've read this is a common and frustrating problem.  I used to log directly into my router and manage our devices and more importantly what time they can and cannot connect to the router for internet access (kids!).  We moved a couple of months ago and the FIOS tech suggested we use the My FIOS mobile app.  I did and hate it.  It does NOT restrict www access, only "content" but my disobedient kids can still play on PS4 and devices all night long. By using the app, it forced me to enroll into Advanced Parental Controls. I want to go back to the old way!  Any pointers or tips?

 

 

Capture.PNG

 

6 REPLIES 6
Edg1
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,950
Registered: ‎06-24-2018

Re: Unsubscribe to Advanced Parental Controls FIOS App

Message 2 of 7
(2,353 Views)

You still should be able to log in to the router directly. 192.168.1.1 or myfiosgateway.com if you have the Quantum Gateway. 

RedBirdOBX
Contributor
Contributor
Posts: 2
Registered: ‎02-11-2019

Re: Unsubscribe to Advanced Parental Controls FIOS App

Message 3 of 7
(2,302 Views)

That was the screenshot I was providing.  I can but all of the useful "old" features are disabled.

Edg1
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,950
Registered: ‎06-24-2018

Re: Unsubscribe to Advanced Parental Controls FIOS App

Message 4 of 7
(2,293 Views)

@RedBirdOBX wrote:

That was the screenshot I was providing.  I can but all of the useful "old" features are disabled.


Oh. Didn't notice the picture before. You can probably cancel it by logging into your Verizon account online. If not call up to cancel. I would imagine once you cancel you will have to hard reset the router with a paperclip. 

MIkey2020
Contributor
Contributor
Posts: 1
Registered: ‎11-23-2020

Re: Unsubscribe to Advanced Parental Controls FIOS App

Message 5 of 7
(643 Views)

Did you ever solve it?  i am dealing with the same problem.

TiredOfIt
Contributor
Contributor
Posts: 2
Registered: ‎12-03-2020

Re: Unsubscribe to Advanced Parental Controls FIOS App

Message 6 of 7
(566 Views)

Same problem here. The tech I talked to yesterday said I couldn't. The MyFios app is garbage. 

LawrenceC
Moderator Moderator
Moderator
Posts: 10,698
Registered: ‎03-18-2013

Re: Unsubscribe to Advanced Parental Controls FIOS App

Message 7 of 7
(546 Views)

This thread will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.