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Unsubscribe to Advanced Parental Controls FIOS App

Unsubscribe to Advanced Parental Controls FIOS App

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Contributor RedBirdOBX
Contributor
Posts: 2
Registered: ‎02-11-2019
Message 1 of 4
(685 Views)

I'm hoping someone can help here and I've read this is a common and frustrating problem.  I used to log directly into my router and manage our devices and more importantly what time they can and cannot connect to the router for internet access (kids!).  We moved a couple of months ago and the FIOS tech suggested we use the My FIOS mobile app.  I did and hate it.  It does NOT restrict www access, only "content" but my disobedient kids can still play on PS4 and devices all night long. By using the app, it forced me to enroll into Advanced Parental Controls. I want to go back to the old way!  Any pointers or tips?

 

 

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MVP Edg1 MVP
MVP
Posts: 1,077
Registered: ‎06-24-2018
Message 2 of 4
(670 Views)

You still should be able to log in to the router directly. 192.168.1.1 or myfiosgateway.com if you have the Quantum Gateway. 

Contributor RedBirdOBX
Contributor
Posts: 2
Registered: ‎02-11-2019
Message 3 of 4
(619 Views)

That was the screenshot I was providing.  I can but all of the useful "old" features are disabled.

MVP Edg1 MVP
MVP
Posts: 1,077
Registered: ‎06-24-2018
Message 4 of 4
(610 Views)

@RedBirdOBX wrote:

That was the screenshot I was providing.  I can but all of the useful "old" features are disabled.


Oh. Didn't notice the picture before. You can probably cancel it by logging into your Verizon account online. If not call up to cancel. I would imagine once you cancel you will have to hard reset the router with a paperclip. 

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