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Upgrade to SON, now my WYZE security camera cannot find 2.4 GHZ WiFi Signal.

Upgrade to SON, now my WYZE security camera cannot find 2.4 GHZ WiFi Signal.

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Contributor jack-kmac
Contributor
Posts: 1
Registered: ‎11-15-2019

WYZE only works with 2.4.  My WYZE Error Message from WYZE is "connect your mobi;e deviceto same Wi-Fi network as the camera to download timw la[se video"  I deleted my camer and triedto reinstall it.  WYZE cannot detect the WiFi network.  How do I get 2.4 back?

1 REPLY 1
MVP Edg1 MVP
MVP
Posts: 1,383
Registered: ‎06-24-2018

Some devices will have issues with SON. Login to the router and turn it off.

 

Go to Wireless Settings/Advanced Security Settings/ Other Advanced Wireless Options/Self-Organizing Network Enabled and set to Off

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