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Upload speed is almost 0, Downloads speed is fine. What's wrong??

Upload speed is almost 0, Downloads speed is fine. What's wrong??

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Copper Contributor Buzzati
Copper Contributor
Posts: 7
Registered: ‎11-16-2012
Message 1 of 3
(1,148 Views)

My SpeedTest results:  http://postimg.org/image/vpbmwcdj1/

For my upload, the dial doesn't even move.  Everything is slow.  I can't upload anything.  This has only been a problem in the past week.

 My download is fine but my upload is almost non-existant.  What is causing this?  It's like this on every computer and my iphone as well.  Anyone have this issue?  I had a tech give me a new IP address but the problem persists.  What's going on???  This the same speed on all my computers and devices.  







2 REPLIES 2
Contributor mallyg34
Contributor
Posts: 5
Registered: ‎03-23-2015
Message 2 of 3
(1,078 Views)

Give them a call back and have them reboot your ONT. If that doesn't work then most likely the router needs to be replaced.

Copper Contributor Buzzati
Copper Contributor
Posts: 7
Registered: ‎11-16-2012
Message 3 of 3
(1,045 Views)

Thanks, I'll try that.

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