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Contributor
Contributor
Posts: 9
Registered: ‎12-18-2008

User Account

Message 1 of 5
(9,329 Views)
How would I find out what my username and password is?  I had the FiOS set up, but I did not think to ask about a user account.  The Verizon USENET server requires a login and password.  (Strange, they cannot figure out I am a customer from my network address?)
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Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008

Re: User Account

Message 4 of 5
(9,311 Views)
Everyone does, it was created at the time of install. At least it should be. If you don't have it call support at 1-800-553-1555. That should be simple enough for phone support to deal with. 

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Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008

Re: User Account

Message 2 of 5
(9,316 Views)
it should be the same as you main email account.
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Contributor
Contributor
Posts: 9
Registered: ‎12-18-2008

Re: User Account

Message 3 of 5
(9,313 Views)
Thanks for your reply, TimSykes.  I do not have an email account with Verizon, or at least I do not know what it is.
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Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008

Re: User Account

Message 4 of 5
(9,312 Views)
Everyone does, it was created at the time of install. At least it should be. If you don't have it call support at 1-800-553-1555. That should be simple enough for phone support to deal with. 

View solution in original post

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Contributor
Contributor
Posts: 9
Registered: ‎12-18-2008

Re: User Account

Message 5 of 5
(9,306 Views)
I was able to contact Verizon Support, from the number you gave to me, and they reset the password over the phone.  I was able to use the username and the password they gave me, over the phone, to login into verizon.net and change my password.
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