Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

VISS Parental Controls slowing down internet?

Reply
RobertSlaven
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎11-25-2010

VISS Parental Controls slowing down internet?

Message 1 of 2
(879 Views)

We just installed the Parental Controls from VISS on our computers.  But now, it seems like everything we do on the net is way, way slower.  We have 20/5, and typically get download speeds of 11-14 Mbps when we do a speed test.  But now we're getting only 3-4 Mbps.  Does the Parental Control program slow things down that much?!  What, if anything, can we do to fix this (short of just uninstalling it)?

 

Robert in Camarillo CA

1 REPLY 1
Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,562
Registered: ‎12-15-2010

Re: VISS Parental Controls slowing down internet?

Message 2 of 2
(877 Views)

If you disable the parental controls software, does the connection speed increase? I've known the Parental Controls in the Verizon router to slow down the Internet access as a whole, but I've not known VISS's version of the software to slow anything down. If it does prove to be a problem with VISS that cannot be solved, I'd suggest using OpenDNS to at least block websites at the DNS level (if this is what you are trying to achieve) rather than having things being blocked on the fly.

 

Give us back the information I asked for above, and we'll see what we can do to fix the problem.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.