12-25-2010 04:04 PM - edited 12-25-2010 04:27 PM
So. I had a Windows XP Home with SP3, Sony Vaio Desktop. My Fivespot worked excellent. My computer crashed a couple days ago. I cleaned out the inside, and did a full System Recovery. Started it up and the computer would download the VZ Access Manager, but wouldn't download the ZTE Driver. When I open VZAM and click Detect Device both, Auto Detect, and USB Modem say the Device was not detected. I called Verizon they ran me through Turning it on and off, Unplugging/Plugging it in, Uninstalling/Reinstalling it, etc. Nothing worked and they said they don't know whats wrong with it. I asked if it's because I no longer have the Service Packs from doing the Recovery. They said I should try and get that.
I went to my dad's and hooked it up to the cable modem. Downloaded all the updates I had til the day my computer crashed. All the programs and pretty much everything works fine. (I think I just had so much dust and gunk everywhere in the system covering the fans, so it probably overheated, couldn't have been a Virus, I have the best Antivirus, AntiSpyware, and anti Malware scanners.) Tried installing it again. It downloaded the ZTE Driver. I open it up and it's still saying The device wasn't detected! It doesn't even show the WiFi router my dad had sitting right in the next room, and I even entered in his IP, Subnet, and Gateway info in the wifi prefrences screen. I took it out and tried installing it onto my Dad's PC. I opened it up and it detects it, shows the WiFi locations, but then on his I couldn't connect with the VPN. Someone PLease HELP ME!! Should I just go to Verizon and try to trade it in (it's only a month old). or is this a problem anyone else had, or knows how to fix? THanks