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Verizon FIOS Offline Troubleshooter
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IIRC, Verizon used to have offline FIOS troubleshooting software. While my connection is usually rock-solid, I've been having a few "Internet Not Available" situations recently (NOT wifi/router problems) and would like to be able to test the connection myself without bothering a rep. I can't find any reference to a PC downloadable troubleshooting package. Can someone send me a pointer? Thanks!