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Verizon FIOS is a Professional in harassment!

Verizon FIOS is a Professional in harassment!

Contributor lgoyal
Posts: 1
Registered: ‎08-13-2018
Message 1 of 2

I am being harassed for moving my Verizon Connection after moving to a new residence. It has been 2 weeks and I have spent around 50 hours on phone waiting and moving from one department to other and I still have not got it through. Their customer service is worst. I have spent more money on giving them the supporting documentation (BY FAX!) than the service bill for one month. They don't care about the customers and the customers shouldn't care about them.

Moderator Moderator
Posts: 8,911
Registered: ‎03-18-2013
Message 2 of 2

Hi lgoyal,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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