I've had Verizon for less than 2 months and absolutely love it. I might be able to get answers by calling customer service but the lines are always busy. Anyway, my question is, would it be possible to get a second optic fiber cable sent into the basement apartment with my existing service or would I have to get a second service in order to get that hooked up? (Notice: my service is on the second floor, first floor neighbor also has a Verizon optic hooked up)
So essentially my question is can they just send a second fiber cable down there using while using a service from the second floor? If so, what would the extra charges be? New router etc etc?
Thanks in advance!