- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
As I have posted before, you must contact McAfee to get assistance getting this blight off your system (router) there is a McAfee uninstall program on the web if you do a google search.
This home protection as you have found is not good. Verizon never should have made it that it cannot be uninstalled but it never thinks of the harm.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Verizon Fios app is having problems. They are apparently aware and are working on a fix. You will not be able to access the parental controls from your cell phone or ipad until they update the app with a fix. Access the parental controls from a router on a computer. Use chrome not Internet explorer.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There is no such drop down
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There is no “security settings” in there
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This is not working either
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There is a poster stating click on the three ... dots and then you can scroll down and turn it off. No one at two other forums I visit have a easy solution.
easiest solution reset the router back to day 1 or buy your own router which Verizon cannot mess with.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Shutting it off does not remove it. You can't access parental controls even when you shut if off from a web browser. Tells you to use the app
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
As I said so far I have read it is not easy to turn it off.
but a full reset of the router should disable it. Or buy your own router like an Asus or Netgear which cannot be messed with via Verizon
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Top right corner of app are three vertical dots. Click there and you'll see the "Account & Settings" menu option. However, if you're seeing the stupid "We are activating your service. Check back soon." message, the option to disable home network security isn't there. Catch-22 - you can't remove it until it works, and you want to remove it because it doesn't work. Stupid UX.
And I wish the people that respond by telling you to go to the router via your browser to remove it actually verified there's an option to do that before posting a solution that isn't there...
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I’m going on 3 months. No one from Verizon can figure it out. Great service 🙄👏🏻