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Verizon Internet Security Suite pop up

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Contributor
Contributor
Posts: 1
Registered: ‎08-20-2012

Verizon Internet Security Suite pop up

Message 1 of 3
(393 Views)

I recently recieved these pop ups that state my subscription has expired, yet I pay a monthly fee for 3 licenses.  Has anyone else come across this issue and if so is there an easy fix?

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011

Re: Verizon Internet Security Suite pop up

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(339 Views)

It may have been activated under the wrong licenses. We can definitely take a look and see what's going on here. Since we have to get your account information, I have copied your post to our private support board. Please use this new message thread for correspondences back and forth with us.

Anthony_VZ

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 722
Registered: ‎01-06-2011

Status changed to: Resolved

Message 3 of 3
(272 Views)

Good Evening,

 

We were just checking with you to make sure issue was resolved. Please repost if you are still experiencing a problem. Tonya D.

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