I'm trying to log into My Verizon to pay my bill & view my email. I put in my user name and hit login. Next, I'm rerouted to Verizon Wireless.com to log into my cellular account. I've cleared my history & all that good stuff, restarted my computer, etc. I cannot get in my account. I've tried 3 different browsers and everytime it directs me to Verizon Wireless after typing my user name & hitting sign in. Any suggestions?
02-12-2015 02:11 PM
03-19-2015 08:00 AM
my husband has the same problem. The link you provided doesn't work as it directs to a page where it says the information doesn't match the info on file. When he tries to log in he's directed to the wireless page instead of the residential page. Infuriating!!!
Numerous support technicians have, so far, not able to resolve the problem...???!!!!
03-19-2015 09:21 AM