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Verizon Throttling!

Posts: 1
Registered: ‎06-08-2014

Verizon Throttling!

Message 1 of 6

I just read on teh news that you are throttling my netflix!!   I pay for netlix,a nd I pay for verizon...and you **bleep** want to double dip now.   






Gold Contributor VI Gold Contributor VI
Gold Contributor VI
Posts: 1,560
Registered: ‎12-02-2012

Re: Verizon Throttling!

Message 2 of 6

Welcome to the forums.  This is a peer-to-peer forum; you're talking to other customers here.  Nobody at Verizon will see or respond to your post.


If you want to reach Verizon, use the options provided by clicking on the "contact us" link at the bottom of this page or find contact information on your bill.


Good Luck.


Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Verizon Throttling!

Message 3 of 6

Terms and Conditions Network Management Guide


The internet is a complicated place.


But Per their TOS they are not throttling, netflix simply has choosen very poorly CDN's to deliver their content.


Congestion Management

Verizon Online does not affirmatively manage congestion on the network through mechanisms such as real-time throttling, blocking, or dropping of specific end user traffic. There are no usage caps applicable to Verizon Online's Internet access services.


Bandwidth is provided on a per-line (not a per-device) basis. The speed of the service may vary based on network or Internet congestion, your computer configuration, your use of FiOS TV video on demand service (VOD), the condition of your telephone line and the wiring inside your location, among other factors. Your FiOS Internet service and FiOS TV VOD service share capacity on the fiber-optic connection to your home. The capacity available for your FiOS Internet access service may be reduced if you are watching multiple FiOS TV VOD titles simultaneously.

Application-Specific Behavior

Except as noted below with respect to blocking outbound traffic on port 25, Verizon Online does not block or rate-control specific protocols or protocol ports other than for security reasons as set forth below, modify protocol fields in ways not prescribed by the protocol standard, or otherwise inhibit or favor certain applications or classes of applications of traffic on our Internet access service.


Netflix is being VERY DISENGENIOUS in their public media stunts.


If you want to understand what's going on, then you should take a moment to glance over the following articles to get a better understanding. I'd start filing complaints with Netflix and the BBB personally


For a better understanding, Follow industry analyst Dan Rayburn's articles that set the record straight. Or one of the best stories is an informative piece by Maggie Reardon on CNET, which explains what is really going on in more layman's terms



I find the following Quote from Dan Rayburn to be of particular interest myself.


In a little known, but public fact, anyone who is on Comcast or Verizon and using Apple TV to stream Netflix wasn’t having quality problems. The reason for this is that Netflix is using Level 3 and Limelight to stream their content specifically to the Apple TV device. What this shows is that Netflix is the one that decides and controls how they get their content to each device and whether they do it via their own servers or a third party. Netflix decides which third party CDNs to use and when Netflix uses their own CDN, they decide whom to buy transit from, with what capacity, in what locations and how many connections they buy, from the transit provider. Netflix is the one in control of this, not Comcast or any ISP.


Nickel Contributor
Nickel Contributor
Posts: 30
Registered: ‎09-18-2012

Re: Verizon Throttling!

Message 4 of 6

The real questions now are:


- What are the details of the agreement signed by Verizon and Netflix - an agreement acknowledge by Verizon at their 4/27 NYC analyst meeting where they VZ management said "they signed an agreement similiar to the one Netflix signed with Comcast".


- Why is Netflix bagering VZ with the network congestion message after this agreement was signed (an obvious line of speculation is slow implementation by VZ of promised enhancements)






Silver Contributor I
Silver Contributor I
Posts: 222
Registered: ‎01-13-2012

Re: Verizon Throttling!

Message 5 of 6
Bronze Contributor II
Bronze Contributor II
Posts: 169
Registered: ‎07-27-2011

Re: Verizon Throttling!

Message 6 of 6

The bottom line is still the same - we are not getting the service and performance we are paying for.


This is an old problem that has been going on for many months.  There is no evidence indicating it will be resolved any time soon.  I had thought that writing to the FCC & BBB might help, but those efforts by me and others appear to be fruitless.  


It looks to me like our choices are to either shut up about this, hope for the best, and just keep paying Verizon (and Netflix), or switch providers.  In my case I am fortunate to have an alternative provider available (Cox), so for me option 2 is becoming increasingly attractive.

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