Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Verizon Wi-Fi hotspot register and setup install/failure.

Reply
Bull_07
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎09-04-2009

Verizon Wi-Fi hotspot register and setup install/failure.

Message 1 of 3
(9,681 Views)

I can't figure out how to modify the title of the other thread, so I am creating this one to remove confusion of what I was asking.

 

This is for the Verizon Hotspot service, not the at home wifi from the actiontec router.

 

I've tried to install the wifi hotspot application on my laptop.  This is the Verizon Hotspot locator application that Verizon now offers for free.  I have Windows XP SP3, IE8 and Firefox 3.5.2

 

If I try the install with IE8 I get a General Protection Fault.

If I try the install with Firefox I get "The flow will not proceed due to missing hand-off Parameters."  It goes on further.

 

I have tried this on two laptops and get the same thing. 

 

Any suggestions?

2 REPLIES 2
VZ_Brian
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009

Re: Verizon Wi-Fi hotspot register and setup install/failure.

Message 2 of 3
(9,620 Views)

How are you trying to register/install?  Are you logging into your account at verizon.net? 

Brian K
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Yoz
Contributor
Contributor
Posts: 3
Registered: ‎09-08-2009

Re: Verizon Wi-Fi hotspot register and setup install/failure.

Message 3 of 3
(9,579 Views)

General protection fault..can be caused by a few different things...

1. stop all programs running inthe backround..called terminate and stay resident programs...

2. Delete all temp files.

3. You may want to uninstall/ and reinstall any new hardware and software

3. Run scandisk and defrag..swap file could be corrupted

4. Could even be a bad memory issue.

5. Even could be a BIOS update..you would have to check manufacturer of motherboard to find out

 

Good luck hopefully you only need to do 1 and 2.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.