ok lets try to disable the card
control pannel --> Network Connections --> right click on the Local Area Connection (the active one) --> click disable (let it stay disabled for a few minutes) --? right click --> click enable
after that try the start --> cmd --> type ipconfig/release then enter
next type ipconfig/renew
02-05-2009 12:40 PM - edited 02-05-2009 12:40 PM
ok guys I got this give me a moment to read up on everything
Bud are you at the house right now or is your wife still feeding the info to ya
After many hrs of dealing with frustrating support reps. I'm talking to you Manager Dave in CA. I finally found a great group to work with who resolved my issue.
The issue is when I upgraded my srvc from 10/5 to 20 the cross connect got f'd up. They had to take the cross connect down and rebuild it from scratch.
Props to Brian who came out and Peter in RI. All is working.
I don't normally see a change order kill cross connects out of an ONT I'll have to take a look at it but I did have a Network Tech rebuild them I'll have to speak to him on Monday since he is off until then.